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The new Novitas Customer Service Center at has 6 main categories: Single Toll Free Service, References, System Access, Self Service Tools, Frequently Asked Questions, and Contact Information. In addition, new documents are available:

An estimated 20 percent gap between what Medicare pays physicians and their cost to provide the care means that some physicians have had to limit the number of Medicare patients they see or withdraw from Medicare altogether. The Medicare

Physician Update Fix through December 2012 

At last, I have something in common with Michael Jordan and Brett Favre, or perhaps fortunately merely one thing in common. I have been called back from retirement. Devang Gandhi was kind enough to ask if I would rekindle my psychopharmacology column, and I decided to accept. This time around, however, I hope to maintain a slightly different focus.                  

 I find it an ironic and even embarrassing fact that my prior article in this Journal about my planned retirement in June, 2011, was mailed out on the very same day on which, instead, I abruptly announced my permanent retirement on January 1st, 2011. I retired five months earlier than my patients and I had expected, and much earlier if you count the many prior absences that occurred in the Fall of 2010.

I retire next Memorial Day. I've decided to write about my retirement thoughts, experiences, and even surprises while I’m still seeing my patients. I’ve been seeing all of them in psychodynamic psychotherapy since way before my decision in early May and subsequent announcement of my plans in early June. I have seen some patients weekly for many years now, and of course I have many patients who check in once in a while, some for twenty to thirty years now.

A redesigned AMA online resource center at offers tools and guidance that help physicians enhance the operation of their medical practices. It has three sections: practice operations, claims revenue cycle management and health insurer relations.

In November 2011, the Department of Legislative Services (DLS) issued its evaluation of the Maryland Board of Physicians (MBP) in connection with the board’s scheduled termination on July 1, 2013. The General Assembly will consider recommendations from the Senate Education, Health, and Environmental Affairs Committee and the House Health and Government Operations Committee in deciding the conditions for reauthorizing the MBP. The DLS noted many deficiencies which are detailed in the report (visit

Kroll Fraud Solution's Top Cyber Security Trends for 2012 reported that small practices are more susceptible to security vulnerabilities because they are "the path of least resistance." Many rely on outdated technology. Basic security protections, such as proper use of encryption, often are overlooked or not implemented or monitored correctly.   Small practices also are being targeted through email.

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