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The Maryland Parity Project reports that beginning this year any insurer who wishes to have their utilization review policies, procedures, and criteria accredited by the Utilization Review Accrediting Commission (URAC) will need to demonstrate compliance with the Mental Health Parity and Addiction Equity Act.  Consumers insured by URAC-accreditated plans can file complaints about non-compliance with URAC at https://www.urac.org/consumers.  MPS member, Steven R.
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The Mental Health Parity and Addiction Equity Act of 2008 (MHPAEA, the Parity Act) ushered in a new era for health insurance coverage for mental health and substance use (mh/sud) disorders. The foundation for this was laid by the Mental Health Parity Act of 1996, and, significantly, the Patient Protection and Affordable Care Act (the ACA) that was passed in 2010 contains a number of provisions that expand the reach of the mental health parity requirements of MHPAEA through yet-to-be-established health plans .
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The MPS and MedChi urge patients and physicians to make time to file formal health insurance complaints with the Maryland Insurance Administration. Many psychiatrists and patients say they would rather give up than continue fighting a system with so much red tape and so little transparency, yet individual efforts can make a huge difference. 
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 For legal, billing, and administrative problems with insurers you can get assistance from the Maryland Insurance Administration at 410-468-2340 or 1-800-492-6116 ext. 2340 or visit http://www.mdinsurance.state.md.us/sa/jsp/consumer/FileComplaint.jsp
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