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New Novitas Provider Help

The new Novitas Customer Service Center at https://www.novitas-solutions.com/csc/index.html has 6 main categories: Single Toll Free Service, References, System Access, Self Service Tools, Frequently Asked Questions, and Contact Information. In addition, new documents are available:

 
·         Call Flows – Includes prompting hints, the required pieces of information to have available, and the data you will receive.
·         Novitas Inquiry Guide – Contact information for the various departments within Novitas Solutions.
 
Please update your bookmarks!

 

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